CUSTOMER VERY ANGRY AT THE WAY CONSULTANT AND TEAM LEADER HANDLED MY QUERY

I CALLED 111 AND GOT A HOLD OF MANDLAMA WHO I EXPLAINED TO THAT I HAVE A CONTRACT WHICH I TOOK OUT FOR MY SISTER AND I AM GETTING SMS ABOUT HER DATA ALL THE TIME ,I TRIED TO SORT THIS OUT NUMEROUS TIMES BUT NO JOY,SMSES ARE COMING TO THE PHONE I USE WHICH THE CONTRACT IS IN THE NAME OF MY HUSBAND,THEY TOLD ME THEY HAD TO PHONE MY HUSBAND 1ST ,I ASKED WHY CAUSE THE CONTRACT I AM COMPLAINING ABOUT IS IN MY NAME ,WHY DO WE NEED TO BRING MY HUSBAND INTO THIS CAUSE THIS PROBLEM WAS FROM VODACOM'S SIDE WHEN I UPGRADED THE CONTRACT,BECAUSE THEY PUT THE NUMBER I USE INSTEAD OF THE NUMBER ON THE CONTRACT FOR SMSES. BOTH CONSULTANT AND TEAN LEADER NOKUBONKA SHABALALA WERE VERY RUDE IN THEIR RESPONSE AND THE TONE AS WELL WAS NOT GREAT.I WORK WITH CUSTOMER'S EVERYDAY AND YOU SHOULD BE VERY PROFESSIONAL IN DEALING WITH THEM