1 reviews | Active since Feb 2022
Customer Support - Terrible
5 Calls later and still not sorted. I want to settle my handset instalment - I am paying you, its money in your GOD DAMN pocket. 3 of the calls were cut off - I have good signal - first call I could actually hear the person in the back ground for 45 seconds and then call ended. Then you have this SMS Tobi ****.. Your customer support is up to ****!!! But let you as a customers pay late for one month due to your debit not going off (money in my account) that you are supposed to take from me (your accounts department), the you lock my contract and I have to pay a service fee to have you unlock my contract and then EFT you my monthly debit order. I really really hope someone from Vodacom higher up can contact me!!!!! And pay the Please Call Me inventor the money he deserves!!
Best regards,
Best regards,
Best regards,
Best regards,
