Customer support non-existent

Item: Vodacom
Rating: 1
Author: Burton B

I'm paying for a 100mps line but only getting 1.6mbps, tried phoning every single vodacom customer care number and every single one of them disconnects the call after typing in the number in question. I thought I'm paying a premium for customer support but there is no customer support.

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Replies (1)

Vodacom's replyOfficial

13 Oct 2024, 11:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Oct 2024, 11:03

Official