TO
Tony O
1 reviews | Active since Oct 2019
04 Oct 2020, 14:51
Customer support
I am submitting a complaint daily about no internet access through vodacom support, no response. Is it me, or should I not be getting feedback? . Tomorrow I'm going to see if I can get someone at corporate. So far, I get the definite impression my problem is not Vodacoms problem. I'm hoping to change that perception.
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Vodacom's replyOfficial
05 Oct 2020, 08:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team