JK
Jack K

1 reviews | Active since Jan 2016

10 Jul 2018, 06:54

Customer Still Overcharged

On my ********** 923 Vodacom is still bulling over my bank account by taking my money over than we agree upon. Check October 2017 and July 2018 Invoices. They fool me by crediting me with less than they took and continue overcharging me. I am crying, but they quietly doing what they want on my account. From Jack

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2018, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

JK
Jack K's update16 Jul 2018, 07:49
Reviewer Update
I am still sitting on an empty promise, Vodacom's consultant has not yet contacted me. From Jack of ********** 923