1 reviews | Active since Mar 2017

08 Mar 2017, 09:47

Customer Services

<p>I called Vodacom Customer Care to enquire about my account and the person helping me had NO telephone ethic, was EXTREMELY rude and did not seem to have any patience with customers. I do not wish to change networks but I do wish Vodacom will do something about their RUDE employees. If they have no telephone communication s****s, and don't know how to speak and treat a customer, PUT THEM IN ANOTHER DEPARTMENT!</p>

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2017, 10:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,