Customer Service Zero

Item: Vodacom
Rating: 1
Author: Mbali S

So someone added a new contract under my name, and I can't get any assistance to cancel it???

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Jul 2018, 10:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Jul 2018, 10:37

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

02 Jul 2018, 12:13

Dear SibaM,

Your matter has been resolved.

Regards,

Cassandra

Best regards,

Vodacom's reply02 Jul 2018, 12:13

Official

Dear SibaM,

Your matter has been resolved.

Regards,

Cassandra

Best regards,