BD
Barry D
1 reviews | Active since Dec 2018
22 Aug 2025, 16:33
Customer Service with Zero Service
What is the point of calling customer service only to be told to go a Vodastore because they cannot help you. I renewed 4 numbers for another two years today but my number is red flagged due to "*****". Your customer service management should all be made to use your dial in service so that they can experience first hand how **** it is.
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Vodacom's replyOfficial
23 Aug 2025, 10:56 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply23 Aug 2025, 10:56
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team