customer service with online service at Vodacom

<p>Please can you assist me , I'm not sure whether calling the Vodacom online is a joke or not !I have called this number ********** 4 Not Exaggerating + - 25 times and cannot get any assistance I have called and spoken to your call center staff a friendly lady Lisa whom assisted me with a Samsung S6 and the Virtual headset on the 20.10.2016 prices where R399 without the Virtual Headset and R469 with the HeadsetWe processed the application and was successful , REF-1- ********** 5573 3 Days had gone by and no calls received about delivery confirmation , I called back on the on the 25th October and spoke to a lady named Cherylan ( I think I spelt that right) and advised her that I have received no call and if they can please add the following number to the system because I don’t carry my VODACOM TAB to work which number was on the system to contact me , We have strict ruling with big handsets and declaration at the security gates when enter the premises , So I gave her the following number ********** 069 and she said that she will definitely forward this number to the people at the confirmations department Waited and still noting , Quiet frustrated I called again and spoke to a lady named Ntabisea and I explained to her the same thing I haven't received any call about my device for delivery , She had advised that they had called me and that the deal is cancelled because they couldn’t get a hold of me , What a joke even after I had called them and advised them of my other contact numberAnyway I called again on the 28.10.2016 several of times and spoke to a lady name Shadae and she was also very polite advising me that she will check the system and advise me on what going on , When she checked the system she advised that she cannot process a deal for me because the system already had an order for me and that I must speak to Lisa whom has done the deal originally , REF-1- ********** 0861 So she made me hold and got Lisa on the line for me , I have then spoken to Lisa and explained to her what has been happening and that I was very frustrated now trying to speak to so many people she says that these people cannot just cancel the deal without any contact and that there was system problems and she will have to print the deal and take to her manager and he will have to process, Waited for her call and still nothing Anyway I called again and spoke to a guy Wesley on the 2 November 2016 explained to whole problem to him again and he advised that he will try and speak to Lisa and come back to me, I called again on the 3 November spoke to Wesley and he said that he will get back to me ,I had a called on this number ********** 069 but it's like they just call me and cut the call before I even answer , Guys you are not doing me a favor , Its either you grant the application and stop bull****ting me and just tell me instead of me wasting my calls ,It's that simple</p>