Customer Service very poor
<p>Time to put your customer service and appreciation to the test. I have just had the most disgusting customer experiences with Vodashop at Lifestyle in Ballito as well as Vodashop at Gateway in Durban. I am gatvol of being treated like a nondescript. One gets better service at The Department of Home Affairs!!! I have been a Vodacom customer for 20 years (minus 6 years when I changed to Cell C, but had the same experience there and returned to Vodacom...). Time to consider a change of my wife's and my contracts to MTN. Vodacom, you have 24 hours to persuade me otherwise. #vodacom #MTN</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has restored my faith. Thank you Portia from the upgrades department for being forthcoming with your promise and assisting me with this upgrade. Thank you also to Floyd.
Vodacom has restored my faith. Thank you Portia from the upgrades department for being forthcoming with your promise and assisting me with this upgrade. Thank you also to Floyd.