Customer Service Unavailable

Item: Vodacom
Rating: 1
Author: JP B

I am currently abroad and have tried to contact Vodacom on many occasions. Email, chat to Tobi (live agent) and there is simply no response or I get disconnected.

I asked Vodacom to switch on my SMS Roaming. Vodacom went and put all my roaming on which I have to keep my on airplane mode because I keep get phoned from SA.

Can someone just do some work at Vodacom?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Aug 2021, 07:27

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply27 Aug 2021, 07:27

Official