CUSTOMER SERVICE THERE IS NOTHING!!!!!
<p>Good day,</p> <p>FMY NUMBER WAS HACKED IN FEB AND THE CONTRACT WAS CANCELLED THAT NEVER HAPPEND, 3 PHONE CALLS, EMAILS......</p> <p>Saturday after 6 phone calls of your legal department, customer care...... so I can go on, my account is still blocked and all of the department claims it is not there issue??????</p> <p>I WANT MY DATA AND MONEY LOADED ON MY ACCOUNT AS WHEN I CANCELLED MY CONTRACT ON MY SIDE WITH 3 PHONE CALL EMAILS IT NEVER HAPPENED AND YOU STILL CHARGE ME THE MONEY I HAVE PAID IT ON FRIDAY......</p> <p>6 phone calls one person to another , every time you need to verify your account.. 2 hours later, eacg person say it is not his problem from legal department to accounts to customer care? so please advise who's issue is this???? I WOULD LIKE TO KNOW??????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
