MB
Mike B

1 reviews | Active since Mar 2013

10 Mar 2020, 10:44

Customer Service SUCKS!!!!

I have been trying to get hold of vodacom business for more than a week, phoning the *** number, telling me they are going to get an account manager assisgned to me and will be in contact. No one gets back to me, they gave me number to dial which answers at the Cape Town High Court.

I need some urgent assistance with a product but no one makes contact. This is utterly poor service.

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2020, 13:49
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team