CUSTOMER sERVICE SUCKS

do vodacom/vodafone subscribers/customers know that vodacom no longer have a call centre? yes,its outsourced.to pathetic companies the like of WNS. I'd rather bite my tongue that speak to any agent from this company.stupid doesnt begin to describe there level of intelligence.WHO THE H....APPROVED & SIGNED THAT CONTRACT? Oh well, we can only guess.someone knows someone who had lunch with someone who played a round of golf with someone.And thats how contracts get awarded & signed.in the end its people like you & me,the customer,that has to deal with idiot call centre agents. I can assure you that the likes of MOHAMED SHAMEEL AZIZ JOOSUB has never delt with these call centres or even called one of them. OH NO, that guy is above that.