rR
roaldvdberg R
1 reviews | Active since Jul 2009
06 Aug 2020, 21:40
Customer service suck
I sent an email wrt your terrible portal with all the info usually asked in the security questions auto reply. For days I just received the same standard reply requesting the info already provided. I want feedback on my query.
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Replies (1)
Vodacom's replyOfficial
07 Aug 2020, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2020, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team