1 reviews | Active since Nov 2016

10 Nov 2016, 13:22

Customer Service should get a 1 rating

<p>I am like seriously disgusted with the way vodacom deals , i app**** for a phone 2 and a half weeks ago and after maiking numerous calls since mon their response to me is they will get back to me and did not recieve not even one call , to me thats poor customer service they just apologise and guess what no call in return , THANKS VODACOM</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Nov 2016, 15:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Nov 2016, 11:41
Reviewer Update

So they say they will make contact just to show that they somehow will do something yet Vodacom just dont care ,....