customer service se voet

I have just had the displeasure of dealing with two of the most *********** and unhelpful vodacom so called customer service representatives.<br> I recharged my account and bought a R6 power internet bundle and I checked my balance immediately after that and indeed the amount was deducted. I proceeded to log onto the internet and after about 5mins I get an alert saying I have run out of data.<br> I called customer services to enquire, and spoke with Busisiwe and explained to her, she kept putting me on hold and asking me what I considered were stupid questions, I asked her to call her manager, which she did, I then spoke to a man called phindile, who also, instead of helping me, continued to ask me stupid questions like, did I get a confirmation sms and also said it might take up to 24 hours for my data to be allocated and said since I did not wait for that sms, I logged on using my airtime which puzzled me coz the money for the data bundle was deducted from my account...and what puzzles me is I now bought another bundle and didnt get the confirmation sms but im on the net writing this review.<br> It might not be a lot of money, but the principle of the matter...I bought something and did not