Customer service of Vodacom is pathetic, makes me reconsider taking out a contract with them.

I have app**** for a contract online with Vodacom after visiting their shop in Canal walk, who advise that the deal I wanted was only available online. This took place on Thursday 28 May 2026. Upon entering all my details, I received an email with reference number all looks good. Yesterday 01 June 2026 round about 9am I missed a call from them and decided to call back. The gentleman told me that some other department was looking for me to do confirmation, ok agree let's do it. NO! they will call me back shortly. Waited until 16h00 and called back, now I'm being told it will take 1 to 2 days for them to call back, really that long and you call that customer service for someone trying to become one of your clients? Up until now 02 June 2026 at 11h40 even with alternative contact numbers still nothing. Came to review them on Hello Peter and to my amazement, I am not the only one that a callback promise was delivered to. Makes me wonder is this what I want going forward or should I rather stay with my current provider.