AS
Abdul S

1 reviews | Active since Apr 2012

24 Aug 2023, 21:39

Customer service of the month

I have been a vodocom customer for most of my life and today I experience such lovely, polite, passionate service from a lady Asiphe from customer care. Her service level was excellent I would have loved if she was my personal assistant whenever I have a vodocom query. She advised how to solve my problem and she called me back to do a follow-up if the solution worked. It has been awhile since I received such quality service from vodocom consultants. I would nominate you Asiphe champ of the month. Yoh it's good to no there are still some people that understand why they go to work and deliver service. Vodocom you need to hire more people like Asiphe.

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2023, 06:37
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team