1 reviews | Active since Jan 2018
Customer service non responsive
Severely disappointed.
I am in the UK for 6 months and prior to me leaving i cancled my vodacom account , this was done over the phone and i was assured i did not need to come into the branch as the contract was paid up and month to month.
I have now spend the last 3 months trying to stop vodacom from taking money from my account , at first the emails were responded to but all that ever gets said is that it will be looked into.
I am being billed each month for a simcard that has been disabled for 3 months.
Not sure what steps are left to me but i refuse to wait another 3 months to get back to south africa to have this sorted out
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for bringing this to our attention.
This is a cause for great concern. We will make contact with our Cancellations Team to gain more insight in the matter.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Luke
Kindly be advised we have responded to you with feedback via email at ***
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Luke
Kindly be advised we have responded to you with feedback via email at ***
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,