Customer Service - no Call back
<p>I am disgusted and very glad my cell phone contract is not with Vodacom, and I am limited to a data contract only!</p> <p> </p> <p>I topped up my data contract using the app, and did not receive the free data as is advertised.</p> <p> </p> <p>I then tried to contact Vodacom, who do not have an e-mail address easily available. I had to leave a call back, and to date am still waiting. It has been over 2 months. I just want my free data as advertised!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
This is an automated reply which is not going to yield ANY results, as I have not even been asked for contact details
This is an automated reply which is not going to yield ANY results, as I have not even been asked for contact details
