1 reviews | Active since Jan 2011
Customer service? More like NO service!
<p>I have been trying for two days to get through to Vodacom to cancel my contract, no one answers the phone? I select cancellations on the voice prompt and when someone finally does answer i get told I'm in the wrong department and i get transferred. NO ONE answers the phone??? What is going on at Vodacom, do you care about your customers? You keep telling me rate our service but how must i do that if no one answers the darn phone.</p> <p>A very irritated customer </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
