1 reviews | Active since Apr 2011
Customer Service is Poor
<p>3 weeks I called the service desk.. asked to put me through to accounts as I need to get a copy of my signed account.. it ranges for a while and then asked if I wanted to be called back.. so I said yes and put my number in.. no call back.. then a week ago I filled in call back on the site.. says will contact in 24 hours.. no call back.. your customer service is becoming truly bad! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
As per our telephonic discussion, we have provided you with the required documents.
Kind regards
LA
Good day
As per our telephonic discussion, we have provided you with the required documents.
Kind regards
LA