Rvdm
Ruan van der merwe
1 reviews | Active since Oct 2010
02 Sept 2015, 15:04
Customer service is 1st priority with Shernal
I app**** online for a new contract with Vodacom as i was fed up with the ********** service at Autopage. And to my surprise i got a hold of Shernal, and she has been simply spectacular!<br> <br> Phoning me all the time to ensure everything is 100%, assisting me in cancelling my contract with autopage, getting everything else sorted with the new phone and just being seriously friendly in general!<br> <br> I wish everyone at vodacom was as friendly and efficient as Shernal, as your customer base would sky rocket!
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Vodacom's replyOfficial
02 Sept 2015, 17:38Hello Ruan van der Merwe,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom
Vodacom's reply02 Sept 2015, 17:38
Official
Hello Ruan van der Merwe,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom