1 reviews | Active since Feb 2017
Customer service... hahahah lol Not at Vodacom in Gansbaai
<p>Did an upgrade at the Vodacom outlet in Gansbaai - Overcell..</p> <p> </p> <p>Both the staff and the manager were particularly rude, useless and arrogant.</p> <p> </p> <p>I was disgusted when speaking to the 'so-called' manager. She is obnoxious, rude and extremely unhelpful.</p> <p> </p> <p>I actually considered cancelling the contract as a result of this behavior and attitude. I always rated Vodacom as one of the better mobile networks in SA, but sadly this is not the case. Not with outlets that destroy the Vodacom brand and values.</p> <p> </p> <p>I will definitely NEVER use this branch again. Perhaps they should look into customer service and not boosting their ego...</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bring this incident to our attention.
Your customer query has been sent to our regional office to review and consult the outlet.
Warmest regards
Elroy
Thank you for bring this incident to our attention.
Your customer query has been sent to our regional office to review and consult the outlet.
Warmest regards
Elroy
Thank you in advance. Waiting on your feedback.
Thank you in advance. Waiting on your feedback.
