LV
Luleka V
1 reviews | Active since Oct 2020
02 Sept 2022, 17:40
**** Customer Service
Vodacom is ****! I’ve app**** for an ISP change on August 18th and still going back and forth with the query not solved. How difficult is it to get a new order number for the line to be activated? The agent logged an incorrect ticket and no one is able or willing to find a solution. I work from home and cannot afford to be offline for this amount of time!
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Vodacom's replyOfficial
04 Sept 2022, 13:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team