Customer service ethics are the moral principles to run a business which you people lack.

Today marks the 72nd hour that Vodacom has told me to expect delivery no delivery has been attempted up until now. No apology or update has been provided regarding my order.

I have sent an email stating that they can cancel the order as I wont be accepting the delivery in which they have ignored my email.

I honestly regret calling them. If I could give them 0 stars I would. Can't believe a business with their level of customer service is operating where there are businesses suffering that actually has a customer driven mindset.

Disgraceful!