PW
Pierre W
1 reviews | Active since Dec 2009
01 Dec 2020, 16:45
Customer Service? Doesn't exist!
What terrible customer service! There is no option to speak to a customer care consultant when calling 082135. The Twitter support people are slow to respond, ask all sorts of questions for information they should be able to look up on their side.
Cell C NEVER gives me service like this. Time to move all my lines over.
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Vodacom's replyOfficial
02 Dec 2020, 07:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team