HB
Harold B
1 reviews | Active since Dec 2016
29 Mar 2022, 14:57
CUSTOMER SERVICE DELINQUENTS
No doubt the worse customer service ever!!! They do not answer emails, send you emails with links that you cannot open and when you try and communicate with them on email to keep paper trial, they ignore your email and just not respond hoping that you will go away. They send me n email with a link to schedule something, low and behold, the link is not accessible...............
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Mar 2022, 18:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Mar 2022, 18:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HB
Harold B's updateReviewer Update
04 Apr 2022, 13:12you are a bunch of *********** people that does not care about customer service and treat inconsiderately sadly. What is the purpose of flooding my email and sms with nonsensical messgaes when the LINKS DO NOT WORK and you do not response to communication!!
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HB
Harold B's update04 Apr 2022, 13:12
Reviewer Update
you are a bunch of *********** people that does not care about customer service and treat inconsiderately sadly. What is the purpose of flooding my email and sms with nonsensical messgaes when the LINKS DO NOT WORK and you do not response to communication!!
image.png 314.27 KB
image.png 314.27 KB