1 reviews | Active since Oct 2017
Customer service clearly isn't a priority
My vodacom contract has expired and is currently placed automatically on a month to month payment. I've been trying to cancel my contract for the last two weeks!
No response when I submit a call me back request from the website (multiple) and have tried to call 3 times holding on the line for almost an hour each time before I give up.
Always ready to take your money but when you want to cancel nobody is home. That's disgusting in my point of view
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team