HT
Hlobi T

1 reviews | Active since Jun 2016

01 Jun 2016, 07:18

Customer service/call centre

<p>I called in to Vodacom to query missing data and as usual I was sent from pillar to post! Vodacom has the most unfriendly and *********** service call centre in South Africa. Vodacom, as a customer I would like to ask that you do some serious ups****ing in your customer service department. I was screamed at because I could not hear the agent on the other line and then the cherry on top is she hung up on me. Its interesting to me that once a sale has been made there is no after sales support, all I want to know is why I did not receieve what I had agreed upon taking? </p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 09:44
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team

Best regards,