Customer service = April fools day

We app**** for an address change on the 16/17th of October 2021. They made an appointment to come and do the installation at the new address, 30 October at 9:00. Never showed up. Finally the new router installation was done on the 12th of November. Gmf, the technician said the line was 'broken' and will inform the maintenance team. Since then, we called for follow up every day. Then on Tuesday, they activated the OLD address wifi. Not the new one. Once again, we called to hear the status. And today, 18 November 2021, 11:00, their excuse, the lady that logged the call on Tuesday, is not there today. OMFW! Bad bad customer service. Won't recommend ro anyone. Stay far far away. Vodacom: SR*** NoReply(2-MJ2PKKB). Vodacom: Service Request SR*** has been created. NoReply(2-MJ61QS4).