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Ne-Anne Brooks
1 reviews | Active since Dec 2015
15 Nov 2021, 09:20
Customer service and signal sucks
Vodacom signal and customer service sucks. You complain. All they tell you is to switch your device on and off and then manually select your service provider. I have doen this countless times. This happens with normal vodacom signal on my phone and the wifi modem. Can we please get service in jacobsdal free state.
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Ne-Anne Brooks's updateReviewer Update
15 Nov 2021, 09:25Also the wifi data expires end of this month. But i havent been able to use it. So why do i have to pay for my data but i cant use it.
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Ne-Anne Brooks's update15 Nov 2021, 09:25
Reviewer Update
Also the wifi data expires end of this month. But i havent been able to use it. So why do i have to pay for my data but i cant use it.
Vodacom's replyOfficial
15 Nov 2021, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2021, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team