TL
Trevor L

1 reviews | Active since Jan 2014

19 Feb 2021, 09:16

Customer Service: An alien concept in Vodacom

I was going to write a complaint about the pathetic service I am currently experiencing from Vodacom, but, after reading all the anger and frustration of fellow vodacom subscribers expressed on these pages, I have decided that Vodacom has absolutely no interest in their customers whatsoever and complaining would do little more that adding to my already extreme anger and frustration. I have decided to talk with my wallet. I wish Vodacom a 2021 filled with all the frustration, anger and futility that they inflict on their customers!

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team