LS
Linnda S
1 reviews | Active since Jun 2020
03 Jun 2022, 09:35
Customer Service
From This week Tuesday I could not receive incoming calls and SMSs. I tried to call Vodacom 082 135 countless times without getting any assistance. Today Friday morning I called again and it was only on the third attempt that I was assisted by a consultant by the name of Sydney. she was very friendly and took time to understand the issue. she solved my issue very quickly and efficiently. I just want to say thank you so much Sydney keep up the good work..
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Vodacom's replyOfficial
03 Jun 2022, 10:01Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply03 Jun 2022, 10:01
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team