1 reviews | Active since Nov 2016
Customer Service
<p>Hi</p> <p>I did an upgrade on my Vodacom Contract on Sunday 13/11/2016 and the new sim card they gave me apparently does not exist on the Vodacom List and now i must go back to the Store and request a new sim card. And after contacting the customer care 4 times, nobody can assist me over the telephone, Vodacom customer service is terrible. And now all i want is to cancel my contract with them</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team