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Tsebo T

1 reviews | Active since Jun 2022

23 Mar 2026, 13:01

Customer service

I'm so over this network provider at this point. I've been calling them to enquire about cancelling my contract, they said I should pay certain amounts, fine I did. But when I calm the cancellation department they tell me stories. Till today my cancellation isn't logged. My number is even blocked now from making calls to them because they say "they've been getting unusual number of calls from me". Mind due all along I've been trying to get my things right and cancel the contract. Time is running also. It's been long and I haven't been assisted. Worse I can't call them anymore because they blocked my number from making calls to them

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Replies (2)
TT
Tsebo T's update23 Mar 2026, 13:02
Reviewer Update
Mind due, I also went to the store physically and they said they cannot help me, I have to call the department
Vodacom
Vodacom's reply23 Mar 2026, 13:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team