Customer service

Bad service and as said before Vodacom selfhelp does not help for me ,does not work propper or does not understand a simple request Cancel contract. Email is even worst please see below. Good day is there really nobody at Vodacom that can phone me back or just answer my request . Please also reimburse Aug. invoice

Good day please cancel contract and change to pay as you go***)

Recards /Vriendelike groete . Willie F Botha Vyferstraat 81 De Kelders Gansbaai Foon ***5 Epos ***

From: Willie <***> Sent: Friday, August 1, 2025 9:00 AM To: 'srm' <***> Subject: RE: EC-21HC-16RDVD FW: *** is 30th July 2025 QC348908

Good day please cancel contract and change to pay as you go 30th July (Kindly note, the contract term date for number *** is 30th July 2025

Regards, Rudi-Jo Le Roux Good day is there really nobody at Vodacom that can phone me back or just answer my request

Recards /Vriendelike groete . Willie F Botha Vyferstraat 81 De Kelders Gansbaai Foon ***5 Epos ***

From: srm <***> Sent: Wednesday, June 25, 2025 10:21 AM To: Willie <***> Subject: RE: EC-21HC-16RDVD FW: Vodacom Invoices and Statements – QC348908

Hi Mr. Botha

As discussed, I have updated your statement address to Vyferstraat 81, Gansbaai.

Please find attached your invoices for June 2025

Kindly note, the contract term date for number *** is 30th July 2025

Regards, Rudi-Jo Le Roux

-----Original Message----- From: Willie Sent: Mon Jun 23 2025 14:52:46 GMT+0200 (South Africa Standard Time) To: *** *** Subject: FW: Vodacom Invoices and Statements ? QC348908

This email was sent from outside our network. Please verify if the sender is trusted and be cautious of suspicious links or attachments. If you are unsure, kindly use the Report button to submit the email. Good day I need help with my account not getting any answers. Se below

Recards /Vriendelike groete . Willie F Botha Vyferstraat 81 De Kelders Gansbaai Foon ***5 Epos ***