CUSTOMER SERVICE

Having ongoing issues with regards to connectivity where I live. Vodacom keep tweaking the towers, but my calls are always dropping and I have no signal at home. I am not the only person experiencing this in our area. My cellphone contract is just about up, I will be moving across to MTN!

In addition to this, my data contract expired at the end of November. I had no courtesy calls from Vodacom to advise me of this, so wham at the end of December my contract for this doubled in price!!! ***! No credit has been offered, so I have cancelled this contract.

Way to go Vodacom, ripping customers off is your new norm! Hello MTN :)