DJ
Daan J
1 reviews | Active since Oct 2018
02 Jan 2020, 11:33
customer service
Bad advertising on customer service, Vodacom suck at service and the lack thereof. Trying to contact service centre, holding on the line listing to there terible music, they say to rate their service after the call. after 10 min holding just get cut off, how can we rate the no service if there is no oppertunity to rate the terrible/ no service
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Vodacom's replyOfficial
02 Jan 2020, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team