Customer service

<p>My wife into the vodacom call centre with regards to her data that went missing of her phone over 600mbps overnight. He first call she held on for 45 mins before a guy by the name of Azwi answered. He was so rude to my wife and when my wife asked 5 times to talk to a team leader he said it's not vodacom policy to allow customers to talk to a team leader. My asked 5 times and he refused and then drop the call. The first call she made was at.7.50 pm the second call was made at at 8.50. It's 9.53 she is still on.the line with vodacom and no one can help her. I tried calling at 8.10 at 9.30 pm I still had no answer. I expect vodacom to get back to me. </p>