1 reviews | Active since Aug 2016
Customer Service
<p>After many calls I am finally fedup, gatvol and totally disappointed in Vodacom, I phone in on the 25th of July for a settlement amount for my number, to date I have still not received the email with a settlement.</p> <p> </p> <p>I called in again Monday or Tuesday and was told I had to call again on Friday as they could not help me due to billing run!!!!!</p> <p> </p> <p>Really if the first person had done his job in sending me the settlement on the 25th I would not have had to call again</p> <p> </p> <p>You get sent from one department to the next with no results nobody seems to know what they are doing and don’t have any answers for you.</p> <p> </p> <p>Understand that Vodacom service leaves a lot to be desired I will be cancelling all my contracts with Vodacom and will be porting my number to CellC</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
