Customer service

After being hijacked I froze two of my lines for the devices that have been ******.

Went to vodashop to activate the line again. which they said they did. After waiting the 3 hours the line was still not working. Had to call them in order to activate the line again. This is horrible service.

No one can tell me how much is out standing on the device as well. As the insurance was not activated as should.