TM
Thabo M
1 reviews | Active since Nov 2017
22 Nov 2017, 16:07
CUSTOMER SERVICE
Lodged a complain in April but it still yet to be resolved all I get is be patient. This’ after ********** sim swaps 3x within 2months on my number which incurred cost that have not been refunded till today.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Nov 2017, 06:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2017, 06:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Nov 2017, 10:47Dear Thabo
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply23 Nov 2017, 10:47
Official
Dear Thabo
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,