customer service

Good morning<br> <br> What a morning it has been. I have a LTA router which we have brought on holiday with us. Last night before going to bed there was almost 6GB of data. This morning we woke up and 0GB. Phoned customer care who then said my details that were given is incorrect. Seriously, my life details are wrong?? After being put on hold for 15min, being cut off and phoning back a 2nd time the supervisor said if you can't go to a voda shop, we can't help you! Really, we have 3 vodacom accounts and have phoned customer care before with these same details, so what's the point of having customer care if they can't help you anyway??? And what happened to the data?????<br> <br> Regards, <br> Mihai Kovacs <br>