1 reviews | Active since Nov 2016

07 Nov 2016, 10:23

Customer service 082111 dreadful

<p>I was calling to get a price on my new upgrade phone so I can call my insurance and put it on their and was past around and put on hold for over 32 minutes and my question was not answered; I eventually put the phone down. This was at 10:14 this morning 07/11/2016</p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team