MPTM
Mosioa Patzozo Thato Mokoena
1 reviews | Active since Sept 2019
16 Dec 2021, 13:18
Customer Service
Someone has contacted Vodacom wanting to perform a sim swap using my number, problem is I want to call Vodacom to speak to it's agents about this, but only do I get TOBI to try help with options that I don't even want. Can VODACOM please bring back an option where we have to choose to speak to consultants. We did not join the network to be transferred to a computerized answers that does not give us what we looking for.
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Vodacom's replyOfficial
16 Dec 2021, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2021, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team