1 reviews | Active since Sept 2016
Customer Satisfaction not guaranteed or cared about
<p>Im so very tired of dealing with the same issue month in and month out, now today a week after i have had it unlocked vodacom has locked my phone again today regarding a dispute i have over 3G data im am still awaiting them to prove because they keep closing my tickets with absolutely no reply and when i call their contact centre to hear what the issue is i simply get told to "Pay the account before we can unlock" an yet the very next person i speak to can unlock it. So i cam still awaiting information on my dispute with my locked phone and yet i pay my normal debit order manually to no avail, the references for all the disputes where most of them are closed are </p> <p>1- ********** 3500 <br />1- ********** 5077 <br />1- ********** 7919 <br />1- ********** 9356 <br />1- ********** 7058 </p> <p> </p> <p>In the past i never had an issue with you lot now i cant get though a single month without constantly having dropped calls and a locked up phone...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
