1 reviews | Active since Oct 2012
Customer protection act
Hi Vodacom The matter seems NOT to have been resolved. I am still not receiving any 4G connection. I have changed my APN settings from lte.Vodacom.za to internet and did a restart, STILL NOT getting 4G. Changed it back and STILL NO 4G. How pathetic is this???? Realy???? Vodacom the best network???? Doesn't seem to be the case... Please rectify the issue immediately as I am not waiting another 24hours for this to be resolved. I have phoned your call centre again this morning and they redid whatever you guys do but still not resolved...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Johan
Thank you for taking my call today.
As discussed and confirmed, the matter is now resolved and everything is in order.
Have a Lovely Weekend,
HS
Dear Johan
Thank you for taking my call today.
As discussed and confirmed, the matter is now resolved and everything is in order.
Have a Lovely Weekend,
HS