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Ntokozo N
1 reviews | Active since Jul 2015
15 Apr 2019, 16:09
Customer phone charging
Alastair from Vodacom Gateway refused to charge my phone. As a Vodacom customer of 20 years, I felt hard done by especially because I wanted only a 10% charge so I could be contacted. Surely Vodacom can do better?
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Vodacom's replyOfficial
16 Apr 2019, 06:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2019, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team